FAQ

We specialize in stylish plus-size fashion that celebrates all curves! Our collection includes sizes ranging from UK 14-32 (US 12-30, EU 42-56). Each product page includes detailed size charts to help you find your perfect fit.

Our collection focuses on trendy, comfortable essentials that flatter every curve. You’ll find:

• Casual and midi dresses that drape beautifully
• Stretchy, comfortable jeggings
• Long sleeve tops and t-shirts for everyday wear
• Stylish shirts perfect for work or weekends

New styles drop regularly to keep your wardrobe fresh and fashionable!

Absolutely! We select all our fabrics with comfort and movement in mind. Our jeggings feature premium stretch materials, while our tops and dresses use breathable fabrics that drape beautifully without clinging. We believe looking fabulous should always feel comfortable.

We accept all major payment cards including Visa, MasterCard, and JCB. We also accept PayPal for secure checkout. All payments are processed through our encrypted system for your security.

Your security is our priority. We use industry-standard SSL encryption for all transactions, and we never store your full payment details on our servers. You can shop with confidence at Deals Mode Nigma Store.

We process orders quickly to get your fashion finds to you ASAP! If you need to modify or cancel your order, please email us at [email protected] immediately with your order number. We’ll do our best to accommodate your request if your order hasn’t entered the processing stage.

We ship worldwide to fashion-forward curvy women everywhere! (Excluding some Asian and remote areas due to logistical constraints). Our Cardiff-based team lovingly prepares each order for its international journey.

We offer two convenient options:

• Standard Shipping (£12.95): Faster delivery via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

Pro Tip: Team up with friends to reach the £50 free shipping threshold!

All orders take 1-2 business days to process before dispatch. Then:

• Standard Shipping: 10-15 business days after dispatch
• Free Shipping: 15-25 business days after dispatch

You’ll receive a tracking number once your order ships so you can follow its journey from our Cardiff store to your doorstep!

Yes! We provide full tracking for all orders. You’ll receive an email with your tracking number once your package is dispatched. Use this to follow your fashion finds every step of their journey.

We want you to love every piece you order! If something isn’t quite right, you have 15 days from the delivery date to return items for exchange or refund. Items must be unworn, with tags attached, and in original packaging.

Simply email us at [email protected] with your order number and which items you’d like to return. We’ll provide return instructions and the address to send your package to. Return shipping costs are the customer’s responsibility unless the item is faulty.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. You’ll receive an email confirmation when your refund has been processed.